Done-for-you AI support · UK small firms

Your website, answering customers — day and night.

An assistant trained on your business’s own content — set up for you, by a person. It answers politely, shows its source, and takes a message when it doesn’t know.

It only answers from content you’ve approved — and it tells you what it couldn’t answer.
Live demo — try it yourself
It only knows Kettle & Stone’s content — our demo business. Ask it anything.
How it works

Three steps. No jargon.

01
We load your content

Your website, PDFs and price lists — nothing else. We do the loading and checking for you; you approve what it's allowed to know.

02
It answers your customers

Instantly and politely, with the source shown under every answer. When it doesn't know, it says so and takes a message instead.

03
You learn what they're asking

Each month you get the questions your website couldn't answer — and we turn them into new answers, one by one.

The monthly report

Every unanswered question is a customer telling you what’s missing.

We collect the questions your website couldn’t answer, and every month we fix them. Last month our demo firm was missing VAT return pricing — it’s now answered dozens of times a week.

You’ll know what customers want before your competitors do.
Unanswered this month
July 2026
9
questions found
5
answers added
Do you do payroll for small teams?
Asked 6 times
Answer added ✓
What do you charge for VAT returns?
Asked 4 times
Being fixed
Can you help with a late tax return?
Asked 3 times
Couldn't answer
From June’s report: VAT return pricing added — answered 40 times since.
Built for your kind of firm

The same questions, every single week.

Accountants

Stop repeating your fees for the fortieth time this month.

How much is a self-assessment return?
When is the VAT deadline?
Do you work with contractors?
Law firms

Every call starts with the same three questions.

How much does a simple will cost?
Do you offer fixed-fee conveyancing?
Are you taking on new family cases?
Trades

Stop answering "what’s your call-out charge?" twelve times a week.

What’s your call-out charge?
Do you cover the whole of Kent?
Are you Gas Safe registered?
Why it won’t embarrass you

It doesn’t guess. Ever.

Your clients trust you because you’re careful. Your assistant should be held to the same standard.

Only your approved content

It answers from the pages and documents you've signed off — nothing scraped, nothing invented.

Every answer shows its source

A line under each reply says exactly where it came from — "From: Services & Fees" — so anyone can check.

It says "I don’t know"

When it can't answer, it says so honestly, takes the customer's details, and hands over to you. No guessing, ever.

You see everything

Every conversation sits in your dashboard, and a disclaimer of your choosing appears under every answer.

Simple pricing
How many messages a month?

Each question and answer counts as one message.

Standard

From
£500setup+£99/month
(currently Claude Haiku)
Full setup done for you — content ingested, agent tuned, widget installed
Monthly insight report showing what your customers asked that your site couldn’t answer
Ongoing updates and model improvements included
Book a 15-minute call

Professional

From
£500setup+£199/month
(currently Claude Sonnet)
Everything in Standard, plus a higher-accuracy model — for practices where precision matters most (legal, medical, financial, or anywhere a wrong answer carries real cost)
Priority handling of flagged answers
Book a 15-minute call

No surprise bills. If you go past your included messages, the assistant steps back to a simple contact form rather than running up a charge — and we’ll talk about moving you to the tier that fits.

Final pricing confirmed after a short call, since it depends on how much content needs ingesting.

Showing 5,000 messages a month. Standard, from £500 setup, then £99 a month. Professional, from £500 setup, then £199 a month.
R
A note from the maker

“I build your website, and I build your assistant. If something’s wrong, you ring me — not a ticket queue.”

SupportAI is run by one person — me. I load your content myself, check the source behind every answer, and write your monthly report by hand. You deal with someone who actually knows your business.

Razwanul Chowdhury— builds websites & assistants for small UK firms
Book a 15-minute call